FAQ

Frequently Asked Questions

For the Spring edition: Friday 12h-20h, Saturday 10h-19h and Sunday 10h-18h. For the Fall edition: Friday 12h-20h, Saturday 10h-19h and Sunday 10h-17h.

The festival is organised in Brussels Expo, Place de Belgique 1, 1020 Brussels. The closest tram stop is Heizel (10min walk), and you can take tram 6 to get there.

The programme is similar each day, unless otherwise stated. It is possible that a band, artist, or special guest may only be able to attend for 1 or 2 days. Since it is nearly impossible to experience all activities in one day, it is definitely worth coming to Made in Asia for two or three days.

Yes! Contact madeinasia.volunteers@gmail.com and you will receive instructions as soon as possible.

First of all, comfortable shoes! Your feet will thank you later. Also take some cash, as many vendors do not accept credit cards. Don’t forget your smartphone to take pictures of all the cosplayers (ask for permission first!) and decorations. Also, a little tip: take a bag or a box to store your future purchases (manga, posters, collectibles, …).

Most importantly, keep an open mind, because you might just discover a new aspect of the great world we call “fandom” on Made in Asia. We also have a page specifically for beginners which can be found here.

Remember to take cash with you as not all shops have card readers. It is better to have both: cash and card.

Yes, you just have to ask for a stamp on your way out and show it on your way in. So any exit is absolutely not final. The stamps will be different each day, though, so feel free to wash your hands at the end of the day.

FAQ Tickets

Check your spam folder first. If you don’t find your ticket there either, please email tickets@easyfairs.com. The technical team will help you as soon as possible.

Follow the “I’ve got a ticket” line and you’ll get in quickly on the day of the festival. You can show the ticket on your phone, so you don’t have to print it. Remember to turn the brightness up on your phone in that case, so that the QR code is easily recognised by the ticket scanners.
No, it is stated on the sales platform and on the tickets themselves that a Made in Asia or Heroes Comic Con ticket is not exchangeable or refundable.

No, the QR code (black square) is the most important. It’s a unique code that can only be scanned once. Once used, the ticket cannot be scanned again.

No, you can show it on your phone. Just remember to max out your screen’s brightness.
The person accompanying a wheelchair user or a blind person can enter Made in Asia free of charge, without a ticket. This rule only applies if the wheelchair user or blind person is a paying visitor and has a valid ticket. In all other cases, the accompanying person must also be in possession of a valid admission ticket. In short:
  • Only wheelchair users and blind people are entitled to a free escort.
  • Children under 11 years of age in wheelchairs and/or blind people must be accompanied by a helper with a paid ticket.
No medical certificate is required.

FAQ Cosplay

We ask you to read our complete rules: weapons and accessories rules. Realistic replica weapons (airsoft, paintball, plastic guns, etc.) and replica knives are not allowed. If you have a cardboard, plastic or wooden sword, or a replica of a “fictional” weapon (such as Cloud’s Buster sword), there is no problem.

Before entering the festival, we ask that you bring your weapon to the dedicated Weapon Check team. Only they, along with the police, have the authority to determine if your replica poses any danger. Please be aware that Brussels Expo security, which is not under our jurisdiction, follows strict guidelines and has the right to deny entry or even confiscate replica firearms. Individuals carrying “realistic” replica weapons or replica knives will not be able to enter Made in Asia.

Yes, capturing the creativity of cosplayers is part of the experience! However, keep in mind the concept of “Cosplay is not Consent”. In a nutshell: it’s all about showing respect. Before taking a photo, you ask for permission first and understand that not everyone wishes to be constantly photographed. Remember, cosplayers are fans like you who are here to enjoy the event in their own way.

There are dressing rooms at Made in Asia, but be aware that they quickly reach maximum capacity.

Yes, Brussels Expo offers a cloakroom service for a fee.

FAQ Parking and travel

Yes, it is possible: you have to take the train to Brussels and then take the tram. You can find more info here: https://www.brussels-expo.com/visiteurs/transports-en-commun

The festival parking lot fills up very quickly, so we recommend you get there early.

Additional info

Yes! However, please keep in mind that the heavy volume of network users may result in slower speeds than you are used to.

Of course! Unless explicitly stated otherwise (which is rare). But always ask permission when you’re taking pictures of or filming a person.

Yes, as indicated on your tickets, you can be photographed by our staff during the festival without us needing your explicit permission. Don’t worry: our staff are very respectful!

No, smoking is not permitted. This includes futuristic alternatives like electronic cigarettes. If you wish to smoke, you can go to the smoking areas between the halls, outside.

No. Animals (cats, dogs, pandas, dinosaurs, River or Stink Spirits,…) are unfortunately not allowed at Brussels Expo. We only allow assistance dogs (with papers and correct equipment) … and furries!

We will take you to the first aid station where you will be taken care of. Made in Asia is not responsible but we will not let you down. Recovery Girl will do whatever it takes to get you back on your feet!

Harassment of any kind, including stalking, intentional harassment, unwanted physical attention, physical violence and assault, will not be tolerated at Made in Asia. Harassment is grounds for dismissal from the convention without refund; the perpetrator may also be prosecuted. We want the festival to be a safe and welcoming environment for all fans. If you experience harassment during the convention, please go to the Made in Asia information desk immediately or contact the staff, crew or security.
They are sent to the Brussels police. Contact them for more information. Items are not kept indefinitely.
Yes, but know that it will need to be checked at the festival. The less you bring, the sooner you’re in!

This is allowed for personal use, as long as there are no commercial purposes involved and it is in small quantities. However, there are also lots of delicious food options available at the festival! Ramen, anyone?

To get accreditation, you will be able to find an application form on this page in the weeks leading up to the event.

Contact us

Your question is not listed in the most frequently asked questions or our social networks? Contact us! We will be happy to help.
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